Terms and Conditions of fancymeshop.com:
These terms and conditions apply to users, hereinafter referred to as "The User" or "The Users," who purchase goods and/or services offered on the website fancymeshop.com, hereinafter referred to as "The Website," owned by the entity Behamar Trading Ltd., with Cypriot tax identification number HE400401, and registered address at Andrea Kalvou 13, 3085, Limassol, Cyprus, hereinafter referred to as "The Company."
Acceptance of these terms and conditions legally constitutes a contract between the Company and the User. By accepting these terms, the User confirms they have the legal capacity to act as per the legislation in their country of residence. This contract will accompany each individual contract for the purchase and sale of specific goods and/or services ordered by the User, which will be completed upon the delivery of the relevant goods/services by the Company and the payment of the corresponding price by the User, documented in an invoice or receipt for payment.
I. Purpose of the Contract:
By accepting this contract, the Company agrees to sell the products (physical and/or digital) and/or provide the services that the User decides to acquire or contract from the available options on the website. The User is obliged to pay the price stipulated for each good or service available on the Website.
The Website allows Users to purchase products or become members of the loyalty or membership program by making recurring credit top-ups to enjoy more advantageous conditions.
The Website has the discretion to establish the range of goods and services available and may modify their availability as deemed appropriate.
The prices for products will differ for member and non-member users and are subject to market fluctuations and the offers of third-party suppliers.
II. Delivery of Goods:
The delivery time for each product is indicated on the Website, usually ranging between 2 and 7 working days, unless explicitly stated otherwise. In any case, delivery will be made within a maximum period of 30 calendar days from the order placement.
Products are shipped via professional carriers contracted for this purpose, and delivery is made to the address specified in the order.
If a product is not delivered within the agreed period, the User is responsible for informing the Company.
The Company may use third-party suppliers to distribute products or provide contracted services, including transport services.
If the User fails to accept the product, they will be responsible for any expenses incurred and assume the risk of loss or accidental damage to the product.
The User acquires ownership of the products upon full payment of the price, including shipping costs, or upon delivery if it occurs later.
III. Digital Products and Services:
The Website offers various digital products that do not involve the delivery of physical goods, such as license keys and "e-books."
Instructions for the activation of digital products will be provided in the order confirmation email sent to the User's registered email address. If activation instructions are not received, the User can contact customer services for assistance.
Once activated, digital products can be used immediately. Returns and refunds for activated digital products are not allowed.
If the User faces any problem related to their email provider or own mail server preventing them from receiving a digital product, they may contact customer service for assistance.
IV. Membership or Loyalty Program:
The membership or loyalty program allows Users to participate in recurring purchases that lead to the acquisition of credits, which can be exchanged for goods and/or services at reduced prices offered on the Website.
Membership plans involve recurring credit top-ups every 14 days, according to the chosen plan.
The User can change their membership plan at any time from their personal account, with changes taking effect from the next automatic payment charge.
If the User fails to pay the full price of their membership plan on the due date, they will be demoted to the next lower membership plan, allowing access to the basic plan with a monthly recharge cost of €7.00 .
Membership cancellation notice via the “Cancel” function in the personal account or by contacting customer service.
The termination of the membership will lead to the invalidation of all benefits offered by the exclusive membership club. However, the purchased credits will remain effective till their specified expiration date.
The Website offers trial periods for membership plans, and Users must cancel before the trial period ends to avoid future credit reloads.
The Website may offer free or reduced-price credits as a welcome gift, subject to the applicable terms.
V. Price and Taxes:
Product prices are specified on the Website or in marketing offers at the time of order confirmation or subscription.
The Company may change the prices of products or services at any time, and members will be notified of such changes.
Product prices may differ for member and non-member users, with member prices generally being lower.
Transport costs for product delivery are not included in the prices shown on the Website and will be detailed during the order process.
Prices include applicable Value Added Tax (VAT) or equivalent indirect tax, if applicable.
Users ordering products for delivery to non-EU countries may be subject to import duties and taxes, which will be borne by the User.
The User agrees to receive invoices and receipts for purchases electronically.
VI. User Return Policy:
Users have the right to exercise their right of withdrawal within 14 calendar days from the receipt of purchased products, except for unreturnable products for hygienic reasons or health protection if unsealed.
Returns will be processed within 14 days of receipt and inspection of the returned goods at the Company's facilities.
Refunds will be made via the same payment method used by the User, with credits refunded in credits.
Digital products are not refundable once activated or downloaded.
VII. Privacy and Personal Data Protection:
Users residing in EU member states may exercise their data protection rights under the General Data Protection Regulation (EU Regulation 2016/679).
The Company will not be liable for changes in prices, taxes, or duties applicable to products, lack of product availability, or defaults by third parties.
Users are responsible for keeping their contact details updated and confirming the receipt of emails from the Website.
The Company offers a guarantee on products as per the provisions of Directive 1999/44/EC of the European Parliament and of the Council.
The Company is not liable for promotional and marketing activities carried out by third parties not in accordance with its guidelines.
IX. Fraudulent or Abusive Activity:
The Company may temporarily suspend user accounts or cancel orders if fraudulent or abusive activity is detected.
Transactions suspected of being abusive or fraudulent will be returned to the original payment method.
Users can report fraudulent or abusive activity to customer service for investigation.
X. Notifications and Contact Details:
By accepting the terms, the User consents to receive automatic notifications via SMS and/or email regarding their orders and activities related to the Website.
Users can unsubscribe from optional notifications at any time.
Users must provide correct contact and delivery information and keep it updated.
The User can contact the Company at the provided contact details.
XI. Modification and Validity of Terms and Conditions:
The Company reserves the right to change these terms and conditions and any policies on the Website.
Users will be subject to the terms and conditions in force at the time of their order unless changes are made due to applicable legal provisions.
If any condition, term, or policy is held invalid, the remaining conditions will remain valid.
XII. Contract Assignment:
The Company may assign rights and obligations from its contract with the User to a suitable natural or legal person, communicating this to the User.
Users may not transfer or assign their contract or related rights or obligations without the Company's prior written consent.
XIII. Applicable Law and Jurisdiction:
These terms and conditions will be governed by the laws corresponding to the Company's registered address.
The competent courts and judges at the Company's registered address will resolve any disputes related to these terms and conditions.
Users in the EU may also apply the jurisdiction of their country of residence and relevant legislation.
Both parties agree to attempt amicable resolution before using other dispute resolution means.
Last changed on: August 10, 2023